XTools Pro FAQ

A: Yes, XTools Pro is compatible and can be used with the new ArcGIS 10.1 starting with the current XTools Pro 8.2 version. Previous ArcGIS 9.2 and 9.3.x versions remain supported.

A: Most probably you just need to activate the extension (otherwise all menus and icons are grayed out). To do that manually, in ArcMap go to the menu Customize (or menu Tools in ArcGIS 9.x), and select the Extensions menu item. Then select XTools Pro in the list of the available extensions. This will enable all the tools and menu items.

A: Please make sure that you have the most recent XTools Pro version installed, since free license keys are generated only for the current version of the product. They are not compatible with the earlier versions.

A: XTools Pro is a shareware extension to ArcGIS Desktop. You can download it for FREE from Data East or XTools Pro sites.
This version is full-functional and available for the trial period of 14 days. Then you can either register for a free license key to use the free tools or purchase a full license to have access to the paid tools. Downloading and evaluating XTools Pro does not oblige you to pay.

A: Please send any bugs you find to xtoolspro@dataeast.com and describe the problem as you can, providing us with as many details as possible. Do not forget to mention your XTools Pro and ArcGIS versions (and service packs, if any).

A: Yes, we can send you an invoice in this case. Besides, you can purchase XTools Pro through Plimus, the US based payment processor supporting many additional payment options other than credit cards: Wire Transfer, Phone, Fax, Mail/Check/Money Order, and Purchase Order.

Please refer to the Purchase section at this site for more details: http://www.xtoolspro.com/purchase.html

A: Corporate license allows you installing XTools Pro on any number of computers within the same organization and the same physical location. At the moment the price is $3500.00 but it may change later for the next versions. All the minor updates for registered users within one major version are free.

A: Each inquiry about the discounts for XTools Pro corporate license from educational and academic institutions is considered individually. To apply for a discount, please, fill and submit the following application form at our GIS store page:
http://vc.dataeast.ru/en/AcademicForm.asp?mProduct=XToolsPro

We will certainly consider your request and contact you for further details of payment.

Note: these discounts are applicable only to corporate license, there are no academic discounts provided for single licenses.

A: Yes, you may install XTools Pro on your desktop and laptop and apply one single license for both installations. Doing this, please, note that single XTools Pro license applies only to your exclusive use.

A: If XTools Pro toolbar is not added automatically in ArcMap after the installation and activation you can add it manually. For this go to the Tools menu and select Customize menu item. In the Customize window select XTools Pro from the list of Toolbars. Another way is to right-click on any ArcMap toolbar area and check the XTools Pro extension in the list of extensions.

In ArcGIS 10.x, go to the Customize menu, select Toolbars menu item and check the XTools Pro toolbar in the list of toolbars.

A: Actually, if your data is in geographic coordinates (i.e. long/lat), XTools Pro "Add XYZ Coordinates" tool will return you longitude and latitude coordinates in degrees. Note, usually this will be decimal degrees, though there is an option for converting degrees to DMS (D° M' S.SS") or DDM (D° M.MM') format.

And if your data is projected you can anyway output latitude and longitude specifying the appropriate geographic coordinate system (refer to the XTools Pro Help for more details).

A: XTools Pro "Add X,Y,Z" tool outputs coordinates in the projection of your source data. Accuracy also depends on the data, i.e. coordinates are written as they are taken from the features. They are not rounded or modified anyhow. Besides, these new attribute fields with coordinates are created with the "Double" type so that there is enough space for the decimal part.

A: No. XTools Pro "Calculate ..." feature is free, and you do not need to register to use it. The problem can be related to the data. The matter is that you can calculate acreage only for projected data. If your data is in geographic coordinates (degrees), acreage option is disabled. Nevertheless, if you do not want to project your data but anyway need to calculate acreage - you can specify output projection, i.e. projection in which your acreage will be calculated. Data itself is not projected in this case, and specified projection is used only for acreage calculation.

A: The most possible reason of those differences is that in XTools Pro we use more precise factor:
4046,8564224

Actually, there are 4046,8564224 square meters in one acre, as can be seen from:
(0.3048 * 0.3048) * 43560

Therefore, the difference will be greater for larger areas.

A: Yes, you can extract XYZ coordinates from polylines. Coordinates of FROM, TO or Central points of polylines can be extracted. Doing this you can add coordinates of only one point (FROM, TO or Central) at a time. So if you need to have coordinates of all these points added to the attribute table, repeat the operation each time changing the polyline point.

A: Perform following steps in ArcMap:

1. Select "Customize" in the ArcMap Tools menu
2. Select "Toolbars" Tab (it is a default one)
3. Select "XTools Pro" toolbar in the list of toolbars
4. Click "Reset" button
5. Select the template where toolbar should be restored (Normal.mxt for the default toolbar settings)
6. Click OK.

In case the XTools Pro toolbar is customized for a certain document, your should repeat this procedure with selecting this document instead of Normal.mxt (Step 5). Then your XTools Pro toolbar should be reset.

A: If you installed XTools Pro and are able to see it in the extensions list, then select XTools Pro - XTools Pro toolbar should appear in your ArcMap interface. Another option is to go to: Tools > Customize... > Toolbars In the toolbars list check in the XTools Pro (usually it is in the bottom of the list). Sometimes it may also happen that XTools Pro remains disabled (all the tools are "greyed" out). To activate the extension manually go to: Tools > Extensions... In the extensions list check in the box next to XTools Pro. In case all this does not work or anything remains unclear, please, do not hesitate to get back to us.

A: The multiple summarization tool from XTools 3.x for ArcGIS is now redesigned in XTools Pro and is available as "Aggregate Features/Records" tool (XTools Pro Table Operations).

A: The matter is that while it is allowed to install XTools Pro on your Desktop and Laptop applying same single license, it is not allowed to use same single license simultaneously on two machines. If your Desktop and Laptop are connected and ArcMap with the registered XTools Pro copy is open on both machines, then XTools Pro detects that same single license is used on two machines and gets unregistered.
When it is said that it is allowed to apply same single license on Desktop and Laptop that means you may wish to use XTools Pro on your Laptop out of the office (at home, in the field etc.).
So, as for now you can register your XTools Pro once again and then avoid using XTools Pro on Desktop and Laptop simultaneously when they are connected.

A: You can get a volume discount only when you purchase two or more licenses at once.

A: Yes, you should first uninstall the previous version and then install the new XTools Pro version. You can uninstall XTools Pro from the "Add or Remove Programs" menu, available from the Control panel. Yes, we recommend first to uninstall the previous version and then install the newer XTools Pro version. You can uninstall XTools Pro from the Add or Remove Programs menu (or Programs and Features), available from the Control panel.

A: XTools Pro is provided as ESD, there is no option to purchase XTools Pro on a CD.

A: From our experience, in most cases there are two common reasons for that:
- The XTools Pro version installed on your machine and your XTools Pro license key version do not match. In this case install the required XTools Pro version or consider upgrading your license key.
- You are entering registration information incorrectly. Enter the registration details carefully as they are given in the email from us, it is recommended to copy/paste them to avoid typos.

A: The "Purchase order" option is available with Plimus, the US based payment provider that we work with. Follow the corresponding link from the Purchase section at the XTools Pro site and choose the "Purchase order" as a method of payment. Note, the license keys are provided after we receive the payment.

A: No, by the moment we do not have such licensing for XTools Pro.

A: Yes, all recent XTools Pro versions are compatible with Windows 7, both 32 and 64-bit machines. At that, there is one possible installation issue. The issue and the workaround are discussed on this ESRI's forum:
http://forums.esri.com/Thread.asp?c=93&f=1148&t=287391

A: Yes, the latest XTools Pro version is compatible with Vista 64-bit machines, although XTools Pro is a native 32-bit application.

A: The link to free registration is also available from the XTools Pro About dialog or you can use the direct link:
http://licensing.dataeast.ru/en/XToolsPro.aspx

A: The Inno Setup installer is used in the latest XTools Pro versions. Here you can find all supported keys and switches:
http://unattended.sourceforge.net/InnoSetup_Switches_ExitCodes.html

A: The XTools Pro geoprocessing functions from the toolbox are all paid features and are unavailable with the free license.

A: You can refer to the XTools Pro Help for the list of these tools, see Appendix: XTools Pro Shareware Features. All the other tools and features will be available for you with the free license key.