XTools Pro FAQ

A: XTools Pro is a shareware extension to ArcGIS Desktop. You can download it for FREE from Data East or XTools Pro sites.

This version is full-functional, and the trial period of 30 days applies only to the commercial tools. You can see the list of these tools in XTools Pro Help. And only these tools will be disabled after the trial period expires. If you wish to continue using such XTools Pro features you will need to register and purchase a license.
Downloading and using XTools Pro does not oblige you to pay. All the old XTools 3.x features are available in XTools Pro for FREE for everyone. You are welcome to use them in your work.

A: No. XTools Pro version is shareware, but "shareware" means that only some of the tools will be available for a trial period of 30 days. All the tools inherited from XTools 3.1 version for ArcGIS remain free. So you can download and use it anyway. If you like the commercial tools, you may want to register your XTools Pro copy, but this is not obligatory.

A: Please send any bugs you find to xtoolspro@dataeast.com and describe the problem as you can, providing us with as many details as possible. Do not forget to indicate also your XTools Pro and ArcGIS versions (and service packs, if any).

A: Yes, you can purchase XTools Pro through Plimus or RegSoft, the US based payment processors supporting additional payment options other than credit cards: PayPal, Wire Transfer, Phone, Fax, Mail/Check/Money Order, and Purchase Order.

Please refer to the XTools Pro site for more details: http://www.xtoolspro.com/purchase.html

A: Corporate license allows you installing XTools Pro on any number of computers within the same organization and the same physical location. The price proposal for the corporate license is based on the fact that our product is in demand in companies having more than 12 ArcGIS desktop installations. We propose our corporate license, which is limited to $1900.00, exactly for such customers to reduce their expenses appreciably. Note, this price relates to XTools Pro 5.x and is subject to change for other major versions.

All the updates for registered users within one major version are free.

A: Each inquiry about the discounts for XTools Pro corporate license from educational and academic institutions is considered individually. To apply for a discount, please, fill and submit the following application form at our GIS store page:
http://vc.dataeast.ru/en/AcademicForm.asp?mProduct=XToolsPro

We will certainly consider your request and contact you for further details of payment.

Note: these discounts are applicable only to corporate license, there are no academic discounts provided for single licenses.

A: Yes, you may install XTools Pro on your desktop and laptop and apply one single license for both installations. Doing this, please, note that single XTools Pro license applies only to your exclusive use.

A: If XTools Pro toolbar is not added automatically in ArcMap after the installation and activation you can add it manually. For this go to the Tools menu and select Customize menu item. In the Customize window select XTools Pro from the list of Toolbars. Another way is to right-click on any ArcMap toolbar area and check the XTools Pro extension in the list of extensions.

A: Actually, if your data is in geographic coordinates (i.e. long/lat), XTools Pro "Add XYZ Coordinates" tool will return you longitude and latitude coordinates in degrees. Note, usually this will be decimal degrees, though there is an option for converting degrees to DMS (D° M' S.SS") or DDM (D° M.MM') format.

And if your data is projected you can anyway output latitude and longitude specifying the appropriate geographic coordinate system (refer to the XTools Pro Help for more details).

A: XTools Pro "Add X,Y,Z" tool outputs coordinates in the projection of your source data. Accuracy also depends on the data, i.e. coordinates are written as they are taken from the features. They are not rounded or modified anyhow. Besides, these new attribute fields with coordinates are created with the "Double" type so that there is enough space for the decimal part.

A: No. XTools Pro "Calculate ..." feature is free, and you do not need to register to use it. The problem can be related to the data. The matter is that you can calculate acreage only for projected data. If your data is in geographic coordinates (degrees), acreage option is disabled. Nevertheless, if you do not want to project your data but anyway need to calculate acreage - you can specify output projection, i.e. projection in which your acreage will be calculated. Data itself is not projected in this case, and specified projection is used only for acreage calculation.

A: The most possible reason of those differences is that in XTools Pro we use more precise factor:
4046,8564224

Actually, there are 4046,8564224 square meters in one acre, as can be seen from:
(0.3048 * 0.3048) * 43560

Therefore, the difference will be greater for larger areas.

A: Yes, since XTools Pro 1.1 version you can extract XYZ coordinates from polylines. Coordinates of FROM, TO or Central points of polylines can be extracted. Doing this you can add coordinates of only one point (FROM, TO or Central) at a time. So if you need to have coordinates of all these points added to the attribute table, repeat the operation each time changing the polyline point.

A: XTools Pro is compatible with ArcGIS 9 since 1.1 version.

A: Perform following steps in ArcMap:

1. Select "Customize" in the ArcMap Tools menu
2. Select "Toolbars" Tab (it is a default one)
3. Select "XTools Pro" toolbar in the list of toolbars
4. Click "Reset" button
5. Select the template where toolbar should be restored (Normal.mxt for the default toolbar settings)
6. Click OK.

In case the XTools Pro toolbar is customized for a certain document, your should repeat this procedure with selecting this document instead of Normal.mxt (Step 5). Then your XTools Pro toolbar should be reset.

A: If you installed XTools Pro and are able to see it in the extensions list, then select XTools Pro - XTools Pro toolbar should appear in your ArcMap interface. Another option is to go to: Tools > Customize... > Toolbars In the toolbars list check in the XTools Pro (usually it is in the bottom of the list). Sometimes it may also happen that XTools Pro remains disabled (all the tools are "greyed" out). To activate the extension manually go to: Tools > Extensions... In the extensions list check in the box next to XTools Pro. In case all this does not work or anything remains unclear, please, do not hesitate to get back to us.

A: The multiple summarization tool from XTools 3.x for ArcGIS is now redesigned in XTools Pro and is known as "Aggregate Features/Records" tool (XTools Pro Table Operations).

A: The matter is that while it is allowed to install XTools Pro on your Desktop and Laptop applying same single license, it is not allowed to use same single license simultaneously on two machines. If your Desktop and Laptop are connected and ArcMap with the registered XTools Pro copy is open on both machines, then XTools Pro detects that same single license is used on two machines and gets unregistered.
When it is said that it is allowed to apply same single license on Desktop and Laptop that means you may wish to use XTools Pro on your Laptop out of the office (at home, in the field etc.).
So, as for now you can register your XTools Pro once again and then avoid using XTools Pro on Desktop and Laptop simultaneously when they are connected.

A: You can get a volume discount only when you purchase two or more licenses (2-11) simultaneously.

A: Yes, you should first uninstall the previous version and then install the new XTools Pro version. You can uninstall XTools Pro from the "Add or Remove Programs" menu, available from the Control panel.

A: There is no option to purchase XTools Pro on a CD.

A: From our experience, in most cases there are two reasons for that:
- The XTools Pro version installed on your machine and your XTools Pro license key version do not match. In this case install the required XTools Pro version or consider upgrading your license key.
- You are entering registration information incorrectly. Enter the registration details carefully as they are given in the email from us, it is recommended to copy/paste them to avoid typos.

A: The "Purchase order" option is available with Plimus, the US based payment provider. Follow the corresponding link from the Purchase section at the XTools Pro site and choose the "Purchase order" as a method of payment. Note, the license key will not be delivered until we get the payment.

A: No, by the moment we do not have such licensing for XTools Pro.

A: Yes, the most recent XTools Pro 6.x versions are compatible with Windows 7, both 32 and 64-bit machines. At that, there is one possible installation issue. The issue and the workaround are discussed on this ESRI's forum: http://forums.esri.com/Thread.asp?c=93&f=1148&t=287391

A: Yes, the latest XTools Pro version is compatible with Vista 64-bit machines, although XTools Pro is a native 32-bit application.

A: The link to free registration is also available from the XTools Pro About dialog or you can use the direct link: http://licensing.dataeast.ru/en/XToolsPro.aspx

A: The matter is that the new XTools Pro 6.1 does not provide new trial period (no new functionality introduced in 6.1). If you used XTools Pro 6.0 before 6.1 then it is possible that the trail period has really expired by this time.

A: The Inno Setup installer is used in the latest XTools Pro versions. Here you can find all the keys and switches: http://unattended.sourceforge.net/InnoSetup_Switches_ExitCodes.html

A: It is recommended to apply registration for the free tools after the trial period expires. This is what it's for - to let you use the free tools beyond the trial period. If you apply this registration earlier - it eliminates the remaining trial period for shareware features.

A: The XTools Pro geoprocessing functions from the toolbox are not free and are unavailable with the free license.

A: You can see the list of these tools in the XTools Pro Help, see Appendix 1: XTools Pro Shareware Features. All the other tools will be available for you beyond the trial period, if you register for Free Tools.